We aim to dispatch all domestic orders on the day of or day after purchase. Our collection is at 5pm, so most orders go out same day. This allows us to roast our natural process coffees and lower-altitude beans earlier in the day, and the higher-grown denser coffees later as the roaster retains more heat. We use Royal Mail Tracked 48 (2 day) so the coffee can rest a little in transit which means you can drink it as soon as it arrives.
Wholesale orders are usually roasted on the day of purchase. We do deliver locally, so same day or next day delivery is definitely possible (if you need it in a hurry).
Subscriptions & Coffee Club
Subscription deliveries are sent out via the lowest price shipping option available to your location. If you placed an initial order of several items totalling a higher shipping weight than it will be for future months, the subsequent monthly delivery charges will automatically reduce to the minimum possible cost.
We use Royal Mail Tracked 48 for our deliveries. Shipping is calculated based on your location, and the total weight of the order. Prices are inclusive of VAT where applicable. We reserve the right to change these prices and / or the couriers we use at our own discretion. Tracking is available to all UK Mainland orders, and you will receive SMS and email updates regarding your delivery if you provide this at checkout. Safe places can be nominated for your delivery (shed, greenhouse etc.) just leave a note upon checkout and we will pass this on.
United Kingdom Mainland0 – 20kg Royal Mail Tracked 48 £4.20 Orders over £20 Royal Mail Tracked 48 Free!
Europe / Rest of the World
The prices below apply to the following additional countries:
Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican. 0 – 100g Royal Mail International Standard £3.75 100 – 250g Royal Mail International Standard £4.05 250 – 500g Royal Mail International Standard £5.75 500 – 750g Royal Mail International Standard £7.15 750g – 1kg Royal Mail International Standard £8.55 1 – 1.25kg Royal Mail International Standard £9.80 1.25 – 1.5kg Royal Mail International Standard £11.05 1.5 – 1.75kg Royal Mail International Standard £12.25 1.75 – 2kg Royal Mail International Standard £13.40
Anywhere Else / Heavier Consignments
For additional delivery options, please get in touch via our contact form and we will be happy to provide a tailored quote based on your requirements and location.
Damaged Goods / Non-Arrivals
If the unlikely event your goods don’t arrive in perfect condition (split bag, water damage etc), please photograph the package and send us an email at firstname.lastname@example.org explaining the situation. We will endeavour to resolve this as quickly as possible. In the event that your goods don’t arrive within 14 days, please get in touch and we will get this resolved.